For any return, you must first receive a return authorization number from Cartridges Laserink. To obtain a return authorization number, please send your request to

Our products are guaranteed for a period of one year against any manufacturing defect. In the unlikely event that you have received a defective or damaged cartridge, you may return it to us free of charge for a replacement.

In the event that you have ordered a product in error or if you have simply changed your mind, you can return it to us for refund within 30 days. The product must be in new condition & amp; in its original unopened packaging. For this type of return, transport is at the customer's expense.t.